Browsing University of Waterloo by Author "Ullah, Sameeh"
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A Soft Computing Based Approach for Multi-Accent Classification in IVR Systems
Ullah, Sameeh (University of Waterloo, 2009-03-04)A speaker's accent is the most important factor affecting the performance of Natural Language Call Routing (NLCR) systems because accents vary widely, even within the same country or community. This variation also occurs ...